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Contact

Encore Lakeside
1120 Town Creek Drive Austin, TX 78741
p: (737) 359-0052

Office Hours

  • Mon: 10:00 AM-6:00 PM
  • Tue: 10:00 AM-6:00 PM
  • Wed: 10:00 AM-6:00 PM
  • Thu: 10:00 AM-6:00 PM
  • Fri: 10:00 AM-6:00 PM
  • Sat: 10:00 AM-5:00 PM
  • Sun: 12:00 PM-5:00 PM

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  • We are a Pet-Friendly community with the following restrictions:

    • No animals are allowed, even temporarily, anywhere in the apartment or community without our written permission.  If approved, an Animal Addendum must be signed. 
    • No more than two animals per apartment. 
    • A fish tank of not more than 25 gallons is allowed.
    • Dog breed restrictions include but are not limited to:  Pit Bull Terriers / Staffordshire Terriers, Chows, Rottweilers, Akitas, Mastiffs, Doberman Pinschers, Wolf Hybrids, Presa Canarios, Alaskan Malamutes, German Shepherd, American Bulldog, and any restricted breed mix.
    • An animal deposit, non-refundable pet fee, and pet rent may be required for each animal. 
    • Dog owners may be required to collect a swab sample of your dog’s DNA and pay a one-time registration fee (see the office for details).
    • We may require all leaseholders to complete an animal screening conducted by an independent, third-party pet screening vendor for all animals at the community.  There is a small fee for a household pet screening Pet Profile which is a separate charge from the rental application fee.  There is no charge for an assistance/service animal accommodation request and no charge for a “No Pet / No Animal.” 
    • Reasonable accommodation requests may be submitted through the third-party pet screening vendor for review by their legal team to ensure the accommodation request meets the FHAct guidelines.  Breed restrictions; size, weight, and number limitations; fee, deposit, and rent requirements do not apply to qualified & approved assistance / service animals.
    • Contact the office for details.

  • Our community is Non-Smoking. This means that no one is allowed to use any form of lighted and burning tobacco products inside an apartment, on a patio/balcony, or anywhere on the grounds of the property.

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    Entrata, Inc. (“Entrata”) is dedicated to ensuring digital accessibility for people with disabilities. We are continually applying relevant accessibility standards to improve user experience for everyone who visits this website.

    Our Standards: 

    The World Wide Web Consortium (W3C) has established Web Content Accessibility Guidelines (WCAG) for website designers and developers to improve accessibility for individuals with disabilities, and this website strives to be conformant to WCAG 2.1 level AA. Entrata is proud of the efforts that we have completed and that are in-progress to ensure that our website is accessible to everyone. 

    Feedback:

    Entrata welcomes feedback in relation to the accessibility of this website. Please reach out to us at:
    Entrata, Inc.
    Attn: Accessibility
    4205 Chapel Ridge Road
    Lehi, UT 84043
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    We will do our best to respond to your feedback within five business days.
    This statement was issued on August 24, 2020 by Entrata, Inc.

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